Benefits
of Automated Reliability Systems
Companies can
achieve significant benefits from the implementation of automated systems for
reliability/quality data capture, management, analysis and reporting. The
benefits vary depending on the company and on the type of system, and they can
include:
- Address data
capture/management deficiencies that prevent the organization from taking
advantage of valuable product performance data.
- Facilitate
process control for the failure reporting, analysis and corrective action
activities in the organization.
- Provide timely
and accurate reliability/quality reports and analyses.
- Provide an early
warning system for potential problems in the field.
- Meet the
reporting needs of both management and engineering personnel.
- Enhance the
organization’s ability to make financial warranty projections, to
respond quickly to emerging issues before problems escalate and to
allocate the appropriate resources for responding to customer issues in a
timely manner.
- Empower product
engineers to make design improvements and to track the effectiveness of
design revisions.
- Provide
substantial cost benefits to the organization through better product
designs, better control of product warranty processes, minimization of
warranty abuse and more efficient/cost-effective customer support.
- Provide faster
product release, better service, improved warranties and more reliable
products with better product histories.
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